Credible Consulting has again partnered with the Wisconsin Women's Business Initiative Corporation (WWBIC) to aid restaurateurs and food start ups start and run their own food venture. This 8-week course provides comprehensive education about the methods of running a successful food business. Extensive information on topics unique to the food service industry are provided including restaurant start up costs & budgeting, managing your staff, licensing, menu creation, food and labor cost control, branding & marketing your business and the most important things to do BEFORE you sign a lease or open. If you are planning on starting a food business or have already started one but need help making it successful, this is the course for you! Classes start July 8th at the WWBIC Madison offices and run from 6:30-8:30 pm.
This week I had the honor of speaking at "Leader to Leader," a biannual business leaders event organized and executed by those sharp & savvy brand builders over at The Creative Company. The Creative Company is an award winning digital media, web design and PR agency that has been helping build brands in Madison, Dane County and beyond for 25 years. Twice a year, Laura Gallagher and her amazing team, pulls together some of the areas finest leaders from a wide variety of industries. This weeks event included leaders from construction and architecture, local retail leaders like Vom Fass and Little Luxuries , professional service firms such as Wegner and Cresa Corporate Real Estate and banking and finance leaders as well. We had an ambitious agenda that included learning from world class leaders who shared, via video, how they weave storytelling into their brands and we brainstormed how each of us can be a more conscious and effective leaders. I spoke on the art of customer service and shared my top 5 tips for making restaurant hospitality work in ANY business. Here's segment#1. Watch ...